Contact
If you need support in English, please contact us by email.

email: yoroi@takeiyama.com
Phone: +81(Japan)-263-25-0777 (Support in Japanese only.)
FAX: +81(Japan)-263-25-0776

Order

Please accept the followings before you order:
  • We need at least 3weeks to make yorois.
  • Our price NOT included delivery. Purchaser pays shipping charge (insurance included)
  • Purchaser also pays bank charge for remittance, tax, custom, additional charges, etc., if any
  • We ship our merchandise by courier unless otherwise requested
  • Payment method we accept is BANK TRANSFER only. ADVANCED PAYMENT required
  1. Inquiry
    Please let us know the following:
    • Your address
    • Item name and quantity of your interest
    We will inform you of the shipping charge (insurance included).

  2. Order Placement
    Please send an order form if you are ready to purchase our merchandise.
    1. Download the ORDER FORM and print it out
    2. Complete it and sign it
    3. Fax the order form to: +81-263-25-0776
    4. Receive an ORDER ACKNOWLEDGEMENT from Takeiyama.com

    You need Adobe Acrobat Reader to see the order form.

  3. Payment
    We only accept BANK TRANSFER and ADVANCED PAYMENT required because most of our merchandise is make-to-order.
    1. Receive a PRO-FORMA INVOICE first from Takeiyama.com
    2. Remit payment by bank transfer according to the pro-forma invoice.
      You are required to pay bank charges in addition to the payment, if any.
    3. Receive a CONFIRMATION OF REMITTANCE from Takeiyama.com

  4. Delivery
    If any delay occurs, Takeiyama.com will let you know immediately.
    1. Receive a SHIPPING ADVICE from Takeiyama.com
    2. Pay custom, additional charges
    3. Check the merchandise right after you receive it.
      If you find any breakage, please let us know immediately. Shipping charge you pay includes insurance, therefore we will inform the insurance company of the breakage and the company will take care of it.
Returns
  • We cannot accept any returns and refunds because our merchandise is make-to-order.
  • The breakage of merchandise will be covered by insurance company.
Terms of use
Use of this website is offered to you on your acceptance of these Terms of Use, our Privacy Policy and other notices on Takeiyama.com website.

Your use of this website or of any content presented in any and all areas of the website indicates your acknowledgment and agreement to these Terms of Use, our Privacy Policy and other notices on this website.
If you do not agree to be bound by and comply with all of the foregoing, you may not access or use our website.
We suggest you print a copy of each of these documents for your records.

Takeiyamasaburou Inc. managing Takeiyama.com shall have the right, at its sole discretion, to modify, add or remove any terms or conditions of these Terms of Use without notice or liability to you.
Any changes to these Terms of Use shall be effectively immediately following the posting of such changes on this website.
The most recent version of these Terms of Use may always be found here.

You agree to review these Terms of Use from time to time and agree that any subsequent use by you of this website following changes to these Terms of Use shall constitute your acceptance of all such changes.

These Terms of Use were last modified on September 1, 2004.

Privacy Policy
We use user's personal information to contact you only about your specific orders.

Applicable Law
By visiting Takeiyama.com, you agree that Japanese laws without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Takeiyamasaburou Inc. managing Takeiyama.com.

Please Note
  • Takeiyama.com sells merchandise for COLLECTION and DISPLAY purpose only.
  • Takeiyama.com is not responsible for improper or illegal use or modification of our merchandise.
  • Takeiyama.com is not responsible for damage and breakage caused by purchaser's improper or illegal use or modification of our merchandise
  • Some merchandise might be illegal in some purchasers' area. Purchasers are responsible for checking their state and local laws and regulations before purchasing our merchandise.
  • You might want to wear some merchandise (you can, if it fits you), but Takeiyama.com is not responsible for any breakage caused by wearing our merchandise. PURCHASER ASSUMES ALL RISKS.
  • The colors of our merchandise might look slightly different according to your computer screen.

Disclaimer of Liability
  • Takeiyamasaburou Inc. does not make any explicit or implicit warranties. PURCHASER ASSUMES ALL RISKS.
  • Takeiyamasaburou Inc. is not responsible for typographical errors.
  • Prices are subject to change.